FAQ

Paige Ceramics

FAQ

When will my order arrive?


All in stock items will usually ship via USPS Priority or UPS Ground within 48 hours of purchase.  Made-to-order shipments will depend on the size of the order,  but typically will ship within 3-4 weeks.




Can I pick up my items locally?


Yes.  We will arrange a pick up time via email.




What do I do if my items are damaged?


We take precaution when packaging our products, but understand that damages can occur during shipment.  If products arrive to you damaged, please let us know upon receiving the item.




Can I return an item?


We do consider all sales final. If you find there is a problem with your order please contact us by email so that we can find a solution. We want you to be happy with your purchase!




Do you take custom or special orders?


Yes we are happy to take orders for items that are sold out in our shop.  Made to order items take about 3-4 weeks to create.